Windows 7 x64 Home Premium and 360 Media Center not connecting.

I want to make this as clear cut as I can, as I am getting very frustrated with this issue. Here is what I am working with

Asus G51vx Notebook
Xbox 360 Elite
Actiontec GT704 router

First things first, this feature used to work when I connected it to my desktop, but the connection was poor due to distance and full wireless on both ends. This leads me to assume the 360 is not broken, but who knows.

When attempting to setup the 360 as an extender, my laptop will find it, will configure it and find all the media, but fails to complete the final step of connecting. When I test the network connections for Media center on the 360, it is 100% complete, but they will not for the life of me complete the connection.

I have removed the extender on bothe the PC and 360 numerous times and tried again, and even tried removing myself from the Homegroup, thinking maybe that was an issue, but no go.
One last note, I just upgraded from Vista 64 to 7-64 two days ago, and it's important to note that I had the same issue on Vista as I do now.

Here is the official error message I receive:

"Connection Failure:
The Xbox 360 could not connect to the Windows Media Center PC. Turn your Xbox 360 off then on again, and try to connect again."

Please help!!



Welcome to Microsoft answers.

Try following the below steps and check if it works.

Set up an Xbox 360 as an Extender:


1.      Turn on your computer and log on to Windows. Verify that it's connected to your home network. (An easy way to do this is to open your web browser and navigate to a webpage.)

2.      Turn on your Extender device (such as your Xbox 360) and verify that it's connected to your home network.

3.      On your computer, open Windows Media Center by clicking the Start button, clicking All Programs, and then clicking Windows Media Center.

4.      On Windows Media Center start screen, scroll to Tasks, click Add extender, and then follow the instructions.

5.      Do one of the following:

1.      If you're using an Xbox 360, use your Xbox 360 controller to scroll to My Xbox, and then select Windows Media Center.

6.      On your TV, follow the instructions on the screen to obtain an 8-digit Windows Media Center Setup Key. Write down this 8-digit setup key. This is the key that you will use to affiliate your Extender with your computer that has Windows Media Center.

You do not need to download any additional software because the Extender functionality is built into Windows Media Center.

7.      On your computer, on the Enter the Setup Key screen in Media Center, enter the 8-digit setup key displayed by your Extender, and then continue following the instructions.

Several changes are automatically made to your computer's settings during the Extender Setup, including changes to the Windows Firewall settings. For more information about Windows Firewall, see Windows Firewall: recommended links.

If you have a firewall running on your computer that isn't the Windows Firewall, make sure that the firewall software is set up to allow an Extender to connect to your computer. Some firewalls are configured this way by default. However, other firewalls will require you to make changes to how the firewall software is set up. For more information about which firewalls are already set up to allow a Media Center Extender connection, as well as information about how to set up other firewalls to work with an Extender, go to the Firewalls and Media Center Extender article on the Microsoft website.

8.      After setup process in Media Center has finished, click Finish.

For more information:

Using Xbox 360 as an Extender

Let us know if you have any issues.

Thanks and Regards,
Azam – Microsoft Support






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Question Info

Last updated March 14, 2018 Views 38,031 Applies to: