Windows 7 - Unidentified Network (No Internet Access)

Hi all,

I currently built a desktop computer using this motherboard: GA-H55M-S2H
After installing windows and installed the motherboard CD-Rom drivers, I attempt to connect to the internet but failed. The connection is used to test on Windows XP and it worked.

[IMG]http://i26.tinypic.com/2vdiuz6.png[/IMG]

There are some things I tried but failed too:

[LIST=1]
[*]Disable and enable the adapter.
[*]go to services.msc and disabled [B]Id_String1.6844f930_1628_4223_b5cc_5bb94b879762[/B]
[*]ipconfig /release
ipconfig /renew
[/LIST]
Anyone one give me an idea?

Keywords: Unidentified network, windows 7, no internet access
Answer
Answer

Hi

Thanks for the reply.

There is no problem with the device drivers. The device manager displayed okay.

The IP v4 properties is also showing correct values.

I have called up starhub and they solved the problem for me:

Solution:
The problem lies with the cable modem and cable, not the computer.

1) Switch off the cable modem for 10 seconds.
2) Take out the RJ45 cable on both sides (modem and PC) and switch

It worked like a miracle!
Thanks all!

 

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Question Info


Last updated March 13, 2018 Views 17,508 Applies to: