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Why can't I log on to certain websites?

I have a Belkin wireless router and I am having trouble logging on to certain websites.  Either they won't connect at all or they will connect after I have pressed the 'diagnose connection problem' button and 'explored other options'. Its so frustrating. Belkin support says its a problem with my ISP and my ISP says it's the router>!!
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Answer

Hi AlannaTaylor,

·         Are you using Internet Explorer (IE)? If so what is the version of IE?

If you are using IE, I would suggest you to follow the methods below and check if it helps.

Method 1: Follow the provided article to enable compatibility view in internet explorer.

Cannot access some websites in Internet Explorer

http://support.microsoft.com/kb/967897

Some Web sites may not behave as expected in Internet Explorer

http://support.microsoft.com/kb/956197

Method 2: Run the “fixit” from the provided article.

http://support.microsoft.com/mats/ie_performance_and_safety/

Method 3: Perform Internet Explorer Optimization on your computer from the provided article.

http://support.microsoft.com/kb/936213/no

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Last updated July 25, 2023 Views 1,484 Applies to: