The remote device or resource won't accept the connection

I know this question has probably been answered, but here goes. Ok, here's what I know: I have a Microsoft Windows 7 Home Premium. The internet stopped working on my desktop yesterday, but my wireless connection for my laptop works. (Using it while I type.) But, I did a network diagnosis and it gave me "The remote device or resource won't accept the connection." 
I renewed my IP address with CMD just to be sure, I do use AVG & Avast to protect my computer. Do you think I should try on a system recovery disk? 
Thanks guys! 
 

Question Info


Last updated March 26, 2020 Views 68,738 Applies to:
Answer
Answer
Hi,
Were any changes made to the computer prior to the issue?
Method 1:
Refer to the link and follow the steps.
Method 2:
Visit the link and try the troubleshooting steps provided.
Method 3:
Try the below steps: 

a. Open Internet Explorer.
b. Click on Internet Options.
c. Select the Connections tab.
d. Click on LAN setting.
e. Uncheck the option “Automatically detect settings” and click Apply & OK.
Method 4:

Temporarily disable antivirus software (and any other security software) and firewall on the computer as a test and check if that fixes the issue follow the link below:

http://windows.microsoft.com/en-US/windows7/Disable-antivirus-software

If disabling the antivirus software fixes the issue, you may have to configure the settings of the antivirus program accordingly.

Note: Make sure you enable the antivirus software, other security programs, and firewall.

Warning: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you shouldn't disable your antivirus software. If you have to temporarily disable it to install other software, you should re-enable it as soon as you're done. If you're connected to the Internet or a network while your antivirus software is disabled, your computer is vulnerable to attacks.

Method 5:

If the above step fails follow these steps:

Step 1:

Restart computer in safe mode with networking and check if the issue persists also check for internet access speed in safe mode with networking. Follow the steps from the link:

http://windows.microsoft.com/en-US/windows7/Advanced-startup-options-including-safe-mode

Step 2:

After above step restart computer in clean boot and check if the issue persists. Follow “step 1” in the link enable to clean boot:

http://support.microsoft.com/kb/929135

Note : Follow the step 7 from the article to “Reset the computer to start as usual”, after performing the clean boot troubleshooting
 
 
 
Vinod Archak
Forum Moderator

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