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remote desktop will not accept my password

I Have 2 Window 7 Ultimate PC's,my problem is when i try to remote desktop from one PC to the other the login screen comes up fine so i know the IP adress is right,but when i enter the password it says your crendentials did not work,login failed,i know the password and user i entered is right,i have tried disableing the firewalls,and removing the password from the remote machine,also have made sure that the options to allow remote desktop where right,.
Thanks for any help

Answer
Answer

Hi Lou6116,

Welcome to Microsoft 7 answers Forum!

1.      Click on Remote Desktop Connection in the Start.

2.      Click on Options.

3.      Click on Advanced tab.

4.      Click on Settings under “Connect it from anywhere”.

5.      Click “Automatically Detect RD gateway Server Settings”.

6.      Click OK.

You may also try the steps below:

1.      Go to Control Panel>System>Advanced System Settings

2. Go to Remote tab.

3. Under Remote Assistance, put a check mark on Allow Remote Assistance connections to this computer
Note: This automatically adds Remote Desktop exception in Windows Firewall.

4. Click on Advanced...

Click this bar to view the full image.

     5. Put a check mark on Allow this computer to be controlled remotely.

     6. Click on OK.
     Note: This automatically adds Remote Assistance exception in Windows Firewall.


Let me know if this worked.

Swathi B  - Microsoft Support.
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Question Info

Last updated April 1, 2024 Views 108,399 Applies to: