Question

Q: Remote desktop connection. An internal error has occurred.

Hello,

The error occurs on a Windows 7 Home computer.

I connect successfully through a Sonic Wall VPN client.

I can ping the IP address of the remote computer.

I run remote desktop (using IP address of the remote computer) and get error:

"Remote desktop connection.  An internal error has occurred."

It used to work flawlessly and all of a sudden quit working.

Please advise.

Answer

A:

To resolve this issue, I performed the following actions:

Open RDP

Enter the IP address of the remote computer

Click Show Options

Click Experience

Uncheck Reconnect if the connection is dropped

Click Connect

Did this solve your problem?

Sorry this didn't help.

333 people were helped by this reply

Answer

A:

Please close the case.

I fixed it.

It was a VPN configuration problem on the Sonic Wall.

Did this solve your problem?

Sorry this didn't help.

269 people were helped by this reply



 
Question Info

Views: 149,752 Last updated: July 21, 2018 Applies to: