Remote desktop connection. An internal error has occurred.

Hello,

The error occurs on a Windows 7 Home computer.

I connect successfully through a Sonic Wall VPN client.

I can ping the IP address of the remote computer.

I run remote desktop (using IP address of the remote computer) and get error:

"Remote desktop connection.  An internal error has occurred."

It used to work flawlessly and all of a sudden quit working.

Please advise.

 

Question Info


Last updated December 14, 2018 Views 176,760 Applies to:
Answer

To resolve this issue, I performed the following actions:

Open RDP

Enter the IP address of the remote computer

Click Show Options

Click Experience

Uncheck Reconnect if the connection is dropped

Click Connect

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Answer

Please close the case.

I fixed it.

It was a VPN configuration problem on the Sonic Wall.

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