PC freezes when connecting to wifi netwrk PLZ help???

Hi I have a problem that's been driving me crazy for the past few days and I hope you guys can help, my HP laptop freezes each time I connect to my wifi network I tried disabling the services those that don't belong to windows and disable the file and sharing and the problem still stand please guys help me her what am I missing, by the way the wifi connection works perfectly fine in safe mode (what the ****??)
 

Question Info


Last updated September 16, 2018 Views 12,618 Applies to:
Answer

Hi,

 

Thank you for posting your query in Microsoft Community Forums.

 

From the description, I understand that your computer Freezes while connecting to Wifi Network.

 

I will surely try to help you in fixing this issue.

 

1.       Have you made any changes to the computer prior to this issue?

2.       Does the computer freezes while connecting to the Wifi or while Browsing?

3.       Are you getting any error message?

 

This could have caused if the Network Adapter drivers are not up-to-date or if there is any software conflict.

 

I would recommend you to follow the below given methods and check if it fixes the issue.

 

Method 1: Refer to the link and follow all the steps mentioned in it.

 

Wired and wireless network problems

http://windows.microsoft.com/en-IN/windows/network-connection-problem-help#network-problems=windows-7&v1h=win8tab1&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1

 

Method 2: Perform clean boot and check if it helps.

 

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

http://support.microsoft.com/kb/929135

 

NOTE: Once you are done with clean boot, please refer to the section “How to reset the computer to start as usual after troubleshooting with clean boot” in the article to set your computer back to normal startup.

 

Also refer to the link:

 

Windows hangs or freezes

http://support.microsoft.com/kb/2681286#method31

 

Hope this information will help you.

 

For any other Windows related issue, reply to us and we will be happy to assist you.

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