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Network icon shows red X

Hello all,

my network icon in the Windows 7 status bar shows red X over it, although I'm normally connected to internet.

I happened after I had installed Bluesoleil software for MSI buetooth dongle. After that I noticed that the software is old and doesn't support Windows 7. Uninstallation didn't help, the network icon is still with the red cross. Unfortunately I don't have recovery point in system restore.

I searched internet for solution, but none common advices as reinstall of network adapter driver worked. 

Please help.
Answer
Answer
Hi,
 
Are you using a wired or wireless connection?
 
Method 1:

There could be a Hotspot Shield driver installed into the network connection
a. Open Network Connections by clicking the Start button, clicking Control Panel, clicking Network and Internet, clicking Network and Sharing Center, and then clicking Manage network connections.
b. Right click the connection that you are using and select properties.
c. If you find any hotspot shield item, select it and uninstall.

d. Restart the computer and check.
 
Method 2:
 
If the issue still persists, I would suggest you to contact Blue Soleil support:
 
 
Hope this helps.

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Last updated March 22, 2022 Views 50,701 Applies to: