Manage Wireless Networks Windows 7 Connections not saved

Hi Michael,

Thank you for posting your query on Microsoft Community.

As per the description, I understand that you are facing issues using Manage Wireless Networks.

I would like to know some information.

1. Have you made any changes to your computer settings prior to this issue?
2. Are there multiple network adapters installed on your computer?

Try these steps and let us know if any connections exist:

1.  a.    Click “Start” and click “Control Panel”.
2. b.    Type “Network” in the search box.
3. c.    Click “Network and Sharing Center”.
4. d.    Click “Change adapter settings” on the left pane.

-      What are the available options here?

I would also request you to please provide us the screen shot of the issue.

http://windows.microsoft.com/en-us/windows/take-screen-capture-print-screen#take-screen-capture-print-screen=windows-7

Hope this information helps. Please let us know if you need any other assistance with Windows in future. We will be happy to assist you.

Mayank;

Thank you so much for responding.  This problem is quite irritating.  I've had it since the beginning.  I even crashed my disk a year ago and reloaded everything from scratch and have the same problem.  I do not see how to attach files so I put the screen/window captures on dropbox for you.  If there is anything else you want to see, do not hesitate to ask!  You see there is only one network in the "Manage wireless networks."  On other computers I have dozens.  As soon as I leave this network it gets deleted and the list is blank again.  I suspect there is a conflict with something.  I do not have any other adapters, but some software package I use installed Microsoft virtual WiFi Miniport.  I had this problem before that was added and I don't remember which package installed the virtual ports.

https://www.dropbox.com/s/v68w8zyu3bhn1yb/Manage%20Networks.jpg?dl=0

Hi Michael,

Thank you for the update.

I would like to inform you that we do not have access to the link that you provided.

I would suggest you to refer to the link on how to include a screen shot in your post.

http://answers.microsoft.com/en-us/windows/wiki/windows_other-windows_programs/how-to-include-a-screenshot-in-your-post/2594b08e-32a3-476a-85a6-b021181be7e4

Please let us know the information. We will be glad to assist you further.

That was easy.  I didn't see any kind of icon for an attachment and thought that graphics icon was for background graphics or something.

Here are the screen captures...

Hi,

I would suggest you to refer to the steps.

You need to contact your Router manufactures for information to put in the steps.

You need to know the default IP address for your Router (ISP) model. Common default IP address for ISP is 192.168.0.1 but you can confirm it from ISP.

1. Open      Internet Explorer.
2. Type in the      default IP address for ISP in      the address bar and press ENTER.
3. You may      also need to sign in with your username and password for your router (In      some models, you will find the default username and password on a sticker      pasted on the back of the router).
4. Navigate      to the wireless settings page for your router.
5. Locate the      SSID field and change the name.
6. Click SAVE      to save changes.

You will notice the SSID name changed in the Network and Sharing Center.

Hope this information helps. Please let us know if you need any other assistance with Windows in future. We will be happy to assist you.

Hi,

You may try this.

I would suggest you to completely uninstall the network adapter and reinstall from the manufacturers website and check.

Update the network adapter driver:

If you reset your network adapter and you still can't connect to a network, you might need to update the adapter driver. (Updating the driver can solve the problem of missing or failed drivers, as well as outdated ones.) To update your network adapter driver, follow these steps:

1.       Open Device Manager by clicking the Start button

2.       Double-click Network Adapters, right-click your adapter, and then click Properties.

3.       Click the Driver tab, and then click Update Driver.

If Windows can't find the driver on your computer and you don't have a connection to the Internet, you might need to contact the network adapter manufacturer or your computer manufacturer to get the driver. Check the information that came with your network adapter or your computer to see if you have a disc that contains the drivers.

Hope this information helps. Please let us know if you need any other assistance with Windows in future. We will be happy to assist you.

Hi,

I would suggest you to uninstall the network adapter and download the drivers from the link given below and check.

Click the Download File option in the link:

http://www.dell.com/support/home/us/en/19/Drivers/DriversDetails?driverId=R0D6M

Hope this information helps. Please let us know if you need any other assistance with Windows in future. We will be happy to assist you.