I can't get to my favorite website anymore-Please Help!

There is one specific website that I have frequently visited in the past that I can no longer access. I've tried to get to it from Bing, Google, Yahoo, etc. no luck.  I still receive emails from the site without difficulty but when I try clicking on the link they provide to get to their website I can't access it that way either. I haven't changed anything on my computer settings so I don't understand why I can't get on the site any longer.



You didn't say which site it was.

Try adding that site to your trusted sites in IE - Tools - Internet Options - Security - Trusted Sites.


What antivirus/antispyware/security products do you have on machine? Include any you have EVER
had on this machine including those you uninstalled (they leave remnants behind which can cause
strange issues).

If no joy something maybe blocking it.

Start - All Programs - Accessories - System Tools - IE with no Addons - does this work better?

IE - Tools - Internet Options - Advanced Tab - click Restore then click Reset - Apply / OK

IE - Tools - Internet Options - Security Tab -  click reset all zones to default - Apply / OK

Close and restart IE and/or IE with no addons

any better?

IE - Tools - Manage Addons (for sure disable SSV2 if it is there, this is no longer needed but Java
still installs it and it causes issues - you ever update Java go back in and disable it again.) Look for
other possible problems.

Windows Defender - Tools - Software Explorer - look for issues with programs that do not look right.
Permitted are usually OK and "not permitted" are not always bad. If in doubt about a program ask
about it here.

Could be a BHO - SpyBHOremover - Free - standalone program, needs no install, download and run -
not all are bad however some can cause your issue (Toolbars are BHO's).

How to Change, Add, or Remove Startup Programs in Windows 7

Also get Malwarebytes - free - use as scanner only.



Try these to clear corruption and repair/replace damaged/missing system files.

Run DiskCleanup - Start - All Programs - Accessories - System Tools - Disk Cleanup

Start - type in Search box -  COMMAND   find at top of list -  RIGHT CLICK  -  RUN AS ADMIN

sfc /scannow

How to Repair Windows 7 System Files with System File Checker

Then run checkdisk (chkdsk).

How to Run Disk Check in Windows 7


Start - in search box type ->    command

at top of list find COMMAND - RIGHT CLICK on it - RUN AS ADMIN

Type the following commands (or copy and paste one at a time), each followed by pressing

ipconfig /flushdns

nbtstat -R

nbtstat -RR

netsh int reset all

netsh int ip reset

netsh winsock reset


That resets your TCP/IP stack

Perhaps using Compatibility Mode will help.

Introducing Compatibility View


Some Web sites may not be displayed correctly or work correctly in Windows Internet
Explorer 8

Hope these help.

Rob Brown - MS MVP - Windows Desktop Experience : Bicycle - Mark Twain said it right.
Rob Brown - Microsoft MVP - Windows Insider MVP 2016 - current
Windows and Devices for IT 2009 - 2020

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.


Question Info

Last updated June 30, 2020 Views 4,741 Applies to: