I am not able to connect to broadband internet provided by bsnl due to error 651 in my laptop which has windows 7 OS.

error 651 in my laptop which has windows 7 OS.

I am not able to connect to broadband internet provided by bsnl due to error 651 in my laptop which has windows 7 OS.

Answer
Answer

Hi amalendudebroy,

Perform the following troubleshooting methods:

Method: 1

Run network troubleshooter and check for the issues.

View the following link to run the network troubleshooter.

Using the Network troubleshooter in Windows 7

Method: 2

I would suggest you to turn off the security software and check how it works.

View the following link to turn off the antivirus software.

Disable antivirus software

Method: 3

Also I would suggest you to check with your internet service providers regarding the issue.

Method: 4

Still if you have any issues, then I would suggest you to perform the steps provided by “Imran Chand” from the following link.

http://answers.microsoft.com/en-us/windows/forum/windows_7-hardware/error-651-fix-not-possible-or-is-it/19552711-11e7-4d86-8c2e-dd5723b14c21

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Question Info


Last updated March 13, 2018 Views 935 Applies to: