I just purchased a new desktop and installed Windows 7 Profesional.
I was able to connect to the internet via the router, after a lot of messing about and was able to register, activate and update my installation. However, today, when I booted the destop, it wouldn't connct to the internet, or see the othe computers or printer
in my home network. Whenever I try to connect, I receive the following :-error 651 and when I run Network Diagnostics, it returns with ""Local Area Connection" does'nt have a valid IP Configuration."
I have swapped the cables between computers and the problem stays with the new box. My laptop wirelessy connects via the router and sees the other devices ok.
Having checked on the intereet, I see that this is a common problem with Win 7 and have already tried the "raspppoe.sys " as suggested by "Shinmila H-Microsoft supprt on social.answers.microsoft.com. to no avail.
Please advise, or Email a hotfix.
Thanks for your attention in this matter.
1.Save all your current work, close all open applications, then shut down your computer. Wait for a minute.
2.First, turn your Router off and wait for a couple of minutes.
3.Turn off your modem.
4.Disconnect all the Ethernet cables that are connected to the router and modem and the PC.
5.Reconnect them and ensure that there are no loose connections in between them.
6.Now, switch on your PC and let it boot.
7.Switch on the modem first and after it gets initialized, switch on the router.
You can also try disabling Firewall/Security Software if any, and check if it helps: