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DNS issues? No internet access

Hi everyone. I have a router that, up until recently, I've been connecting to with no problem. Now, however, I can connect to the router itself but it says I have no internet access. I've done all the power cycling stuff. Windows Troubleshooting told me it was a DNS issue, so I googled that and tried a couple of the ideas posted by others, but they haven't worked. Here's what I get when I go into cmd and type ipconfig /all:

Windows IP Configuration

   Host Name . . . . . . . . . . . . : zilly-PC
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : hsd1.nj.comcast.net.

Wireless LAN adapter Wireless Network Connection:

   Connection-specific DNS Suffix  . : hsd1.nj.comcast.net.
   Description . . . . . . . . . . . : Realtek RTL8191SE Wireless LAN 802.11n PC
I-E NIC
   Physical Address. . . . . . . . . : 70-1A-04-D2-2E-09
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::94a0:586e:bba4:2edc%13(Preferred)
   IPv4 Address. . . . . . . . . . . : 10.0.0.3(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Thursday, December 01, 2011 11:28:37 AM
   Lease Expires . . . . . . . . . . : Thursday, December 08, 2011 11:28:36 AM
   Default Gateway . . . . . . . . . : 10.0.0.1
   DHCP Server . . . . . . . . . . . : 10.0.0.1
   DHCPv6 IAID . . . . . . . . . . . : 326113796
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-14-57-B3-5B-00-26-6C-41-8D-1F

   DNS Servers . . . . . . . . . . . : 68.87.64.150
                                       68.87.75.198
   NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : hsd1.nj.comcast.net.
   Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
   Physical Address. . . . . . . . . : 00-26-6C-41-8D-1F
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:24be:38ef:e7ff:5f42(Pref
erred)
   Link-local IPv6 Address . . . . . : fe80::24be:38ef:e7ff:5f42%12(Preferred)
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.hsd1.nj.comcast.net.:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : hsd1.nj.comcast.net.
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Any help in getting this working again would be greatly appreciated.
Answer
Answer
Plugging directly into the modem did work, so obviously the problem was with the router. But the person who set it up didn't leave the name and password for the router admin, so I decided to just reset the whole router to default, and that seems to have done the trick for me. Internet is working again. Thanks for your time!

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Question Info

Last updated April 21, 2025 Views 1,201 Applies to: