Hi I run windows 7 on my HP laptop but unable to get on the internet. When i use the troubleshoot option it comes up as an error saying diagnostic policy service is not running. Can n e one help with this issue. I have tried a number of solutions on the
internet but to no avail. thanks
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If there is No valid entry, delete any Bogus Entry, and re-install the Wireless card's Drivers.
Check the Network connections to make sure that you have a Wireless Network Connection Icon/Entry, and that the Properties of the Icon (right click on the Icon) are correctly configured with TCP/IPv4 protocol in the Network Connections Properties.
A message in the Wireless little Window that says Connected does not means that your are really have a valid functional connection.
If everything above is OK you have to be able to connect to the Router.
Connecting to the Router means that you can enter the Router's core IP into an address bar of a browse, be able to connect, see, and configure the Router's menus.
If it does not connecting to the Router, log from any computer that can connect to Wireless Router with a Wire, disable the Wireless Security, make sure that the Wireless broadcast SSID is On, and try to connect with No Wireless security.
Enable the Wireless security after you mange to establish a functional connection.
Jack MVP, Microsoft Windows Desktop Experience-Networking.
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