blue screen of death when I try to log into my yahoo e-mail

btyahoo mail
Are you accessing your mail by using a browser, such as Internet Explorer? If so, you will get more help by posting that issue in the IE forum:
 
 
Gary VanderMolen, Microsoft MVP
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"jogdavey" wrote in message news:*** Email address is removed for privacy ***...
btyahoo mail

Gary VanderMolen, Microsoft MVP (Mail)

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Hi jogdavey,

·        How are you trying to access your yahoo e-mail? Is it using Internet Explorer or any email client?

·        What is the blue screen error message or error code that you get?

·        Do you remember making any changes to the computer after which the issue started?

Check event viewer for any related event logs that might help us in troubleshooting the issue:

What information appears in event logs (Event Viewer)?

Also, have a look at the following article link:

Resolving stop (blue screen) errors in Windows 7


Look forward to hearing back from you.

Thanks and Regards,
Santosh Y – Microsoft Support

Visit our Microsoft Answers Feedback Forum and let us know what you think.

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Last updated July 27, 2020 Views 731 Applies to: