internet connection speed

I have a fairly new samsung r580 notebook with WIN7 home premium.

My internet connection speed is fixed at 65mbps.  My wife's notebook speed today was again 130mbps.

Our top speed with cox cable is 156mbps.

Our modem and wireless router max out at higher speeds than the 156mbps from cox.

So, why am I maxed out at 65?

I tried to trouble shoot as well as updating the driver and still, my speed is 65.

My notebook has a high-end processor.

Is this a problem with WIN 7? Or....?

Thanx!
 
Question Info

Last updated March 13, 2018 Views 375 Applies to:
Answer
Hi arizonazack,
 
a) Does wife also have Windows 7 installed on her notebook?
 
b) Which browser do you use to surf the Internet?

The issue could be with your Internet Service Provider(ISP). Please contact your ISP and check with them.
 
Also refer the link given below:
 

Azeez Nadeem - Microsoft Support

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