Import Storage folders in Windows Live Mail

I am transferring data from an old hard drive to a new hard drive.  I "exported" all my messages, which included a lot of storage folders from the old drive to disc.  Now I am trying to "import" the messages and it tells me the folders "are empty or in use by another program".  They are not empty..........I can clearly see that the date transferred correctly.  How do I get the storage folders and messages contained therein imported in to Windows Live Mail on my new hard drive??



Question Info

Last updated July 19, 2018 Views 12,762 Applies to:

Hi sodaman17,

There’s a dedicated forum dealing with issues related to Windows Live Mail.


I’d recommend you to post your query in the Mail Portal forum:


Mail Portal


Hope this information helps.

Gokul - Microsoft Support

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Sorry this didn't help.

Problem solved.  As it was coming from WLM I told the Import program that it was coming from WLM.  When I told it that it was coming from Windows Mail it transferred OK.

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Sorry this didn't help.