Outlook 2003 Address Book Problem

I have installed Office 2003, including Outlook 2003, onto my new computer and then transferred my Outlook 2003 settings from my old computer (Windows XP SP3 - 32 bit) to my new computer (Windows 7 - 64 bit) using the Windows Easy Transfer program. All the e mails and settings transferred succesfully except my address book contacts. The contact details are all present and correct in the Contacts folder in Outlook 2003 on my new computer, but do not show up in my address book. When I right click on the Contacts folder and select Properties, I see that the "Show this folder as an e-mail address book" is greyed out. I have seen elswhere in this forum that this probably means that my mail profile is corrupted and that I have to generate a new profile. Please advise how I can do this in an easily understandable step by step procedure.

Many thanks. 
 

Question Info


Last updated March 13, 2018 Views 558 Applies to:
Answer
Try adding the Outlook Addressbook service to your Outlook profile.

In Outlook do Tools |Email Accounts| Add a new directory or address book.
Restart Outlook.
Then make sure your Contacts Folder is enabled as an email address book.

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