Question

Q: With Win7 64bit can not connect wireless to internet but can via lan cable (adapter is TEW-424UB is approved usb and updated drivers 16/09/2009 #62.1178.916.2009)

I have tried auto repair and can connect direct to router via LAN. I have also installed internet protocol tcp ipv6/4 manually. under Network connections it reconised my usb stick as a realtek RTL8187b (common solution when searching the web) and IP address/DNS are obtain automatically in settings.
I have setup user group/Home network.

any help/pointer would be gratefully

Ta

Answer

A:

Hi greenback,

Thank you for visiting Windows 7 community.

If Windows does not detect a network that you think is in range of your computer, it could be because of one the following reasons:

· The wireless switch on your computer is turned off.

 · Your computer is too far from the wireless router or access point.

 · The wireless router or access point is turned off or is not working properly.

 · There is interference with other devices.

 · Windows is not configured to connect to the right type of network.

 · The router or access point is busy.

 The network you are looking for is set to not broadcast its network name (SSID).

 Please refer this link for more information on troubleshooting wireless internet connection problems:

http://windows.microsoft.com/en-US/windows-vista/Troubleshoot-problems-finding-wireless-networks  

Additional information:

1. http://windows.microsoft.com/en-US/windows-vista/Troubleshoot-low-wireless-signal-quality-problems  

2. http://windows.microsoft.com/en-us/windows-vista/Troubleshoot-Internet-connection-problems  

 

Regards,
Afzal-Microsoft Support.
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Views: 2,231 Last updated: March 14, 2018 Applies to: