We have a 2 year old HP tower that lost access to the USB device ports. Keyboard, mouse, flash drives do not work. It is a small web-only machine that is used as an e-mail/web access point.
After a reboot yesterday, they report the system will not allow the to move the mouse ponter or type anything.
The keyboard and mouse are USB devices and the machine does not have the PS2 ports.
Any suggestions on how to access the machine to diagnose?
Thanks for any help.