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Windows 7 will not hotsync with Palm m130

USB Cradle/cable will not connect using Windows 7, have no problem with XP. Is there something that solves this problem?
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Answer

Hi Nina60,

 

a)    What exactly happens when you attempt to hot sync? Do you get any error messages?

 

b)    Are you running 32bit or 64bit Windows 7 Operating System?

 

USB synchronization is not supported for 64-bit Windows editions. For 64-bit Windows editions, Bluetooth is the preferred connection method for synchronization.

 

Refer the link below

http://kb.palm.com/wps/portal/kb/common/article/44532_en.html

 

 

You may follow the steps mentioned in the link below

http://kb.palm.com/wps/portal/kb/common/article/49229_en.html

 

Also see the link below

 

You may follow the steps mentioned in the link below

 

http://forums.palm.com/t5/Windows-HotSync/Windows-7-and-Vista-hotsync-instructions-here/m-p/251755#U251755

 

If the issue persists, you may contact palm support

http://www.palm.com/us/support/

 

Thanks and Regards:

Ajay K

Microsoft Answers Support Engineer

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Last updated January 2, 2020 Views 2,401 Applies to: