windows 7. standard users cannot print. In printer secure setup, all users have been allowed to print.

Hi Wuhan_china,

Are you connected to a Domain?

Also, check if in the Security tab under Printer Properties the users that are listed have the permission to print or not.

You may try to uninstall and reinstall the printer and check if that helps. While installing install the same as Administrator and check if that helps.

To run as Administrator, right click on the setup file and select ‘Run as Administrator’. Now check if that helps.

Hope this information is helpful.

Amrita M

Microsoft Answers Support Engineer
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