Windows 7 Pro computer cannot print to networked printers that work fine with other computers running XP.

Two printers connect to our network via a print server (Troy-2951, ExtenbdNet 100d) and have worked flawlessly with three notebooks running XP. A new computer, running Windows 7 Pro, cannot print. I've downloaded and installed the printer drivers Windows 7 needs, and the two printers work fine when connected directly to the computer via a USB port. The server's IP address is fixed. Windows Firewall has been disabled, since I'm using Norton 360 on all computers. The Windows 7 computer pings the server without problems. When trying to print from the Windows 7 computer, nothing happens. Documents stay in the queue. I have no trouble deleting them. There are no error messages. HELP!!
Answer
Answer
If you have the printer setup using a Standard TCP/IP Port, disable SNMP in the port config.  If Troy has a special print monitor you will need to ask Troy. 
Alan Morris Windows Printing Team; Search the Microsoft Knowledge Base here: http://support.microsoft.com/search/Default.aspx?adv=1
Formerly with Windows print team

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Last updated December 17, 2020 Views 11,986 Applies to: