Windows 7 printer driver for HP laserjet 3015 All-in-one no longer does double sided printing.

I've used Windows Update to install my HP Laserjet 3015 AiO printer driver. It has options for doing booklet printing from the main printing screen or from the printer properties "finishing" tab. No matter what I set, when I print, the printer doesn't stop prining to allow me to take the pages out of the output tray and reload it into the input tray in order to print on the backside of the pages. I just prints the entire document in one fell swoop. HP only provides a Windows 7 Universal printer driver for this printer and it is even dumber, now booklet or double sided printing options al all with it and they told me they are NOT updating a product specific driver software for the printer. Need help printing long booklets!
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Answer
Answer

Hi,

Follow the steps mentioned below and let us know whether the issue is resolved.

 

Step 1:

It seems that your printer driver is not installed properly. I would suggest you to uninstall the drivers and download and reinstall it on the system. Check the article mentioned below.

Find and install printer drivers

http://windows.microsoft.com/en-US/windows7/Find-and-install-printer-drivers

 

Step 2:

a.      Start Windows Explorer, and then rename all files and folders in the following two folders:

a.      c:\windows\system32\spool\printers

b.     c:\windows\system32\spool\drivers\w32x86

b.     To rename a file, you can right click the file and select Rename.

 

Step 3:

Uninstall the printer and reinstall it on the system. Follow the article mentioned below.

Install a printer

http://windows.microsoft.com/en-us/windows7/Install-a-printer

 

In addition, I would suggest you to follow the steps mentioned by ‘Cdobbson Friday, January 22, 2010 12:22 PMin the link given below and let us know whether your issue is resolved.

http://social.technet.microsoft.com/Forums/en-US/w7itprohardware/thread/20b3f03b-1f3f-4e13-9d64-2d883782710e

 

Thahaseena M
Microsoft Answers Support Engineer.
Visit our
Microsoft Answers Feedback Forum and let us know what you think.

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Last updated April 16, 2021 Views 7,064 Applies to: