Windows 7 print spooler will not open and may have been corrupted by an incompatible hardware/software installation

  • I purchased and installed Windows 7 two days ago and began installing hardware and software.  Some time after trying to install a web cam that is a few years old I discovered that my printer would not work and all attempts to reinstall or reconfigure it failed.  The error message says " Print spooler not running" and resetting it to start in Administrative Tools - Services did not work.  Is it possible to reinstall the print spooler or repair it without loosing everything else I have reinstalled?
Answer
Answer

Hi,

a. Who is the manufacturer of your printer?

b. What is the model of your printer?

c. Did you do any recent software changes on your computer?

Method 1:

Follow the below steps:

1. Click Start, type services.msc and hit Enter
2. Scroll down to Print spooler.
3. Right click and click properties, click the tab “Dependencies”
4. Note all of the dependent services listed, and then close the Print Spooler Properties window.
5. Repeat the above steps for the dependent services noted.

If any of the dependent services are missing or cannot be started, try uninstalling all installed printer drivers and then reinstalling them.

To uninstall drivers,

1. Open Programs and Features by clicking the Start button, clicking Control Panel, clicking Programs, and then clicking Programs and Features.
 
2. Select a program, and then click Uninstall. Some programs include the option to change or repair the program in addition to uninstalling it, but many simply offer the option to uninstall. To change a program, click Change or Repair. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

Refer the below link for more details:

Uninstall or change a program
http://windows.microsoft.com/en-us/windows7/Uninstall-or-change-a-program

To install a program, refer the below link:

Install a program
http://windows.microsoft.com/en-us/windows-vista/Install-a-program

Method 2:

In addition to the above steps, you may also do a System File Checker (SFC) scan on your computer. SFC tool scans system files and replaces incorrect versions of the system files by using the correct versions.

To run the System File Checker tool, follow these steps:

1. Click Start, and then type cmd in the Start Search box.
2. Right-click cmd in the Programs list, and then click Run as administrator.

If you are prompted for an administrator password or confirmation, type your password or click Continue

3. At the command prompt, the following line, and then press ENTER:

   sfc /scannow

Check the below link for details:

How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7
http://support.microsoft.com/kb/929833

For referrence : http://social.answers.microsoft.com/Forums/en/w7hardware/thread/79938f9a-34b2-4ddf-8101-e20f7fa9c2d0
 

Thanks and Regards:
Suresh Kumar- Microsoft Support.
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Last updated March 13, 2018 Views 9,999 Applies to: