Question

Q: Windows 7 doesn't recognize my new SATA hard drive.

I purchase a 2.5 in hard drive (Western Digital) and an Elegant hard case with interface/controller board... to house the new drive. When I plugged the drive into my laptop (Windows 7) the drive came up as a CD ROM drive. Do I need additional drivers because Windows 7 doesn't do SATA? Or do I need to set some jumpers on the interface/controller board? Thanks.

Answer

A:

Hi brian1759,

Welcome to Microsoft Answers.
Does the drive show up in BIOS, device manager and disk management?

To access BIOS, see:

BIOS: frequently asked questions

http://windows.microsoft.com/en-us/windows7/BIOS-frequently-asked-questions

To access Device manager, read:

Open Device Manager

http://windows.microsoft.com/en-US/windows7/Open-Device-Manager

To open Disk Management:

1.     Click on start and type disk management.
2.     Select Create and format hard disk partitions from the list.

Apart from the device getting listed as CD ROM drive; are you able to access it?

I would suggest you to validate the jumper settings from that given below.

1.     Connect the SATA interface cable to the hard drive:
Connect the larger end of the WD SATA cable directly to the SATA interface connection on the hard drive. The SATA connectors are keyed to ensure proper insertion.

2.      Connect the SATA interface cable to the SATA interface port:
Connect the smaller end of the WD SATA cable to an available SATA port located on your computer system’s motherboard or the SATA host adapter (sold separately).

For advanced jumper settings, BIOS settings and other additional information for Western Digital hard drive, please go through the manual below.
http://www.wdc.com/en/library/sata/2779-001006.pdf

See if this helps in listing your SATA drive properly.




Regards,

Shinmila H - Microsoft Support

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Views: 69,054 Last updated: May 20, 2018 Applies to: