Windows 7 cannot find the HP network printer to install.

Original title: windows 7 and HP network printer problem

I just bought a new computer with windows 7.  I have a HP printer connected hard wire t my verizon router.  My old computer running windows xP can find the printer wireless on the network.  My new computer running windows 7 sitting right next to it cannot find the printer to install.  I have had HP tech support people working on this for many hours and they cannot figure it out.  I need some help with this.  How to get windows 7 to see the printer.  How can you help me?

Answer
Answer
It's unusual that there is no option to specify an address

Now that you know the printers address, can you successfully ping it?


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Question Info


Last updated August 19, 2020 Views 2,036 Applies to: