Hey I really need some help with this problem,today 10/13/2013 I have received a BSOD at 4:14 AM...For more details I have attached the minidump right here:

If you could help me I'll be very proud.Regards,Cristian.

The attached DMP file is of the SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e) bugcheck.

This indicates that a system thread generated an exception which the error handler did not catch.

BugCheck 1000007E, {c0000005, 82e24734, 8ab1f648, 8ab1f220}

^^ The 1st parameter of the bugcheck is c0000005 which indicates an access violation occurred, let's see what caused it:

:kd> .exr 0xffffffff8ab1f648
ExceptionAddress: 82e24734 (nt!RtlEqualUnicodeString+0x0000002f)
   ExceptionCode: c0000005 (Access violation)

It was caused by RtlEqualUnicodeString which is the routine compares two Unicode strings to determine whether they are equal. Most likely a device driver related issue.


Remove and replace avast! with Microsoft Security Essentials for temporary troubleshooting purposes:

avast! removal tool -


In your loaded drivers list, dtsoftbus01.sys is listed which is the Daemon Tools driver. Daemon Tools is a very popular cause of BSOD's in 7/8 based systems. Please uninstall Daemon Tools. Alternative imaging programs are: MagicISO, Power ISO, etc.



Debugger/Reverse Engineer.

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.


Question Info

Last updated February 28, 2018 Views 287 Applies to: