Hey I really need some help with this problem,today 10/13/2013 I have received a BSOD at 4:14 AM...For more details I have attached the minidump right here:
https://skydrive.live.com/?v=FirstRunView#cid=ffeb8e1ecdbb1c20
If you could help me I'll be very proud.Regards,Cristian.
Thanks!
The attached DMP file is of the SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e) bugcheck.
This indicates that a system thread generated an exception which the error handler did not catch.
BugCheck 1000007E, {c0000005, 82e24734, 8ab1f648, 8ab1f220}
^^ The 1st parameter of the bugcheck is c0000005 which indicates an access violation occurred, let's see what caused it:
:kd> .exr 0xffffffff8ab1f648
ExceptionAddress: 82e24734 (nt!RtlEqualUnicodeString+0x0000002f)
ExceptionCode: c0000005 (Access violation)
It was caused by RtlEqualUnicodeString which is the routine compares two Unicode strings to determine whether they are equal. Most likely a device driver related issue.
----------------------------------------
Remove and replace avast! with Microsoft Security Essentials for temporary troubleshooting purposes:
avast! removal tool - http://www.avast.com/uninstall-utility
MSE - http://windows.microsoft.com/en-us/windows/security-essentials-download
In your loaded drivers list, dtsoftbus01.sys is listed which is the Daemon Tools driver. Daemon Tools is a very popular cause of BSOD's in 7/8 based systems. Please uninstall Daemon Tools. Alternative imaging programs are: MagicISO, Power ISO, etc.
Regards,
Patrick
Debugger/Reverse Engineer.
The attached DMP file is of the SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e) bugcheck.
This indicates that a system thread generated an exception which the error handler did not catch.
BugCheck 1000007E, {c0000005, 82e24734, 8ab1f648, 8ab1f220}
^^ The 1st parameter of the bugcheck is c0000005 which indicates an access violation occurred, let's see what caused it:
:kd> .exr 0xffffffff8ab1f648
ExceptionAddress: 82e24734 (nt!RtlEqualUnicodeString+0x0000002f)
ExceptionCode: c0000005 (Access violation)
It was caused by RtlEqualUnicodeString which is the routine compares two Unicode strings to determine whether they are equal. Most likely a device driver related issue.
----------------------------------------
Remove and replace avast! with Microsoft Security Essentials for temporary troubleshooting purposes:
avast! removal tool - http://www.avast.com/uninstall-utility
MSE - http://windows.microsoft.com/en-us/windows/security-essentials-download
In your loaded drivers list, dtsoftbus01.sys is listed which is the Daemon Tools driver. Daemon Tools is a very popular cause of BSOD's in 7/8 based systems. Please uninstall Daemon Tools. Alternative imaging programs are: MagicISO, Power ISO, etc.
Regards,
Patrick
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