Windows 7, BSOD, 0x000000d1

Getting BSOD's suddenly on a relatively new W7 machine that has been bullet proof since install several months ago.

here is one:

Log Name:      System
Source:        Microsoft-Windows-WER-SystemErrorReporting
Date:          1/12/2010 9:55:15 AM
Event ID:      1001
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      AMDW7
Description:
The computer has rebooted from a bugcheck.  The bugcheck was: 0x00000050 (0xb9df0b3d, 0x00000001, 0x8778ab7f, 0x00000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 011210-18018-01.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-WER-SystemErrorReporting" Guid="{ABCE23E7-DE45-4366-8631-84FA6C525952}" EventSourceName="BugCheck" />
    <EventID Qualifiers="16384">1001</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2010-01-12T17:55:15.000000000Z" />
    <EventRecordID>17690</EventRecordID>
    <Correlation />
    <Execution ProcessID="0" ThreadID="0" />
    <Channel>System</Channel>
    <Computer>AMDW7</Computer>
    <Security />
  </System>
  <EventData>
    <Data Name="param1">0x00000050 (0xb9df0b3d, 0x00000001, 0x8778ab7f, 0x00000000)</Data>
    <Data Name="param2">C:\Windows\MEMORY.DMP</Data>
    <Data Name="param3">011210-18018-01</Data>
  </EventData>
</Event>

Here is the other one:

Log Name:      System
Source:        Microsoft-Windows-WER-SystemErrorReporting
Date:          1/12/2010 2:07:44 PM
Event ID:      1001
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      AMDW7
Description:
The computer has rebooted from a bugcheck.  The bugcheck was: 0x000000d1 (0x39313a30, 0x00000002, 0x00000000, 0x8dd080d6). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 011210-13774-01.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-WER-SystemErrorReporting" Guid="{ABCE23E7-DE45-4366-8631-84FA6C525952}" EventSourceName="BugCheck" />
    <EventID Qualifiers="16384">1001</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2010-01-12T22:07:44.000000000Z" />
    <EventRecordID>17797</EventRecordID>
    <Correlation />
    <Execution ProcessID="0" ThreadID="0" />
    <Channel>System</Channel>
    <Computer>AMDW7</Computer>
    <Security />
  </System>
  <EventData>
    <Data Name="param1">0x000000d1 (0x39313a30, 0x00000002, 0x00000000, 0x8dd080d6)</Data>
    <Data Name="param2">C:\Windows\MEMORY.DMP</Data>
    <Data Name="param3">011210-13774-01</Data>
  </EventData>
</Event>

Any help would  be appreciated.


 

Question Info


Last updated February 14, 2019 Views 34,409 Applies to:
Answer
Answer

Hi NC_Bob,
 
 
Many BlueScreens are caused by old or corrupted drivers, especially video drivers however there are other causes.
though it could be antivirus/security programs
and even hardware. Have you added new hardware lately or updated drivers (be sure to look in Control Panel

Its always advisable to run Hardware and Device Troubleshooter in this condiiton.
Please use the troubleshooter and when you get to the driver section use the generic driver update methods in the next message and if needed return to the troubleshooter.
http://windows.microsoft.com/en-us/windows7/Open-the-Hardware-and-Devices-troubleshooter

Method 1.
 However, do a Hardware clean boot or unplug all the external USB devices  and check.
Do a hardware clean boot to isolate which device is causing the issue.
For doing hardware clean boot do the following steps:
 a) Unplug all the external Devices
 b) Start the System in Safe mode. (Pressing the F8 key while the computer restarts)
 c) Go to Device manger
 Device that can be disabled for doing a Hardware clean boot are
1. Video Cards
2. Sound Card
3. Network Card
4. USB Devices and controller (Please don’t do this if you are using USB keyboard or Mouse or Wireless Keyboard or mouse)
5. CD and DVD
6. Modems
7. Ports (serial and parallel)

 After doing this if you are able to Boot in Normal Mode try to enable the device one by one and check out which device is causing the issue .Try to install the latest driver for that device or contact the hardware vendor.
 
Method 2.  Windows Update.

Windows Updates to see if any drivers were updated there?
 
If the problem affects all or most of the video files you play (as opposed to just a few specific files), the driver software for your video card (also known as a display adapter, video adapter, graphics adapter, or graphics board) might be out-of-date.
Check for updates for the driver software for your video card and for updates to Microsoft DirectX by doing the following.
1.       Open Windows Update by clicking the Start button . In the search box, type Update, and then, in the list of results, click Windows Update.
2.       In the left pane, click Check for updates, and then wait while Windows looks for the latest updates for your computer.
3.       If any updates are found, click Install updates.  If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
In some cases, you might need to download the driver software directly from the website of your computer manufacturer or video card manufacturer.
 
Smilar issue was also discussed under this article:
http://social.answers.microsoft.com/Forums/en-US/vistahardware/thread/5690696c-3be7-4354-8a2c-cf7b2b085f1c/


Hope it helps.




Thanks and Regards:
Shekhar S - Microsoft Support.

Visit our Microsoft Answers Feedback Forum and let us know what you think.
Thanks and Regards,
Shekhar Sharma

1 person was helped by this reply

·

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.