"Where do you want to install Windows?" section is blank.

I just bought the Windows 7 Home Premium system. I partitioned my hard drive so I could keep Windows XP and have Windows 7, and that went over well. When I put in the disk and got to the "Where do you want to install Windows?" page, the list was blank. Neither my C: drive or new E: drive showed up. I clicked around and couldn't get it to work, so now I'm here.

How do I fix this? ):

|
Answer
Answer

Hi Noom,

 

o   How did you partition your hard drive?

o   What is the make and model number of the hard disk?

o   Is the drive detected in device manager and disk management?

 

Verify if the drive is detected in device manager and disk management.

 

Here’s how you open device manager: Open Device Manager

 

To access disk management, follow these steps.

 

Go to Start, type “diskmgmt.msc” without the quotes and press Enter.

 

See if the drive is detected.

 

It could also be possible that you need the required drivers for the drive so that Windows 7 can be installed on the drive. Please check with the manufacturer if they have compatible driver released for Windows 7. You should be able to find this information from the support section of the manufacturer’s website.

 

 For driver updates, refer this link:

 

Update a driver for hardware that isn't working properly

http://windows.microsoft.com/en-us/windows7/Update-a-driver-for-hardware-that-isnt-working-properly

 

Once you download the required driver, you can transfer it to a pendrive. Later, during the installation process, click on load driver in the first screen where you get the option to install Windows. Point windows to the correct driver and see if your drive gets detected.


Regards,

Shinmila H - Microsoft Support

Visit our Microsoft Answers Feedback Forum and let us know what you think.

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info


Last updated April 21, 2021 Views 3,165 Applies to: