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When attempting to scan a document on HP Officejet Pro 8500 get message "Insert memory device" or "No scan options"
Original title: Scanning a Document
The instructions in the article are applicable to the model of your scanner. Click the plus sign next to your operating system for more information.
If the issue persists please post the query at the HP support for further support:
Please perform these recommended steps and post back if you are still experiencing the issue. I will be glad to provide you with additional options.
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