When attempting to scan a document on HP Officejet Pro 8500 get message "Insert memory device" or "No scan options"

When attempting to scan a document on HP Officejet Pro 8500 get message "Insert memory device" or "No scan options"  

 

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Original title: Scanning a Document

 

Question Info


Last updated February 28, 2018 Views 166 Applies to:
Answer
Answer

Hi Robert,

 

The instructions in the article are applicable to the model of your scanner. Click the plus sign next to your operating system for more information.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02450835&cc=us&dlc=en&lc=en&jumpid=reg_r1002_usen_c-001_title_r0001#N6626

 

If the issue persists please post the query at the HP support for further support:

http://www8.hp.com/us/en/support.html

 

Please perform these recommended steps and post back if you are still experiencing the issue. I will be glad to provide you with additional options.

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