USB driver software for JVC camcorder and Windows 7

I have recently upgraded to a laptop with Windows 7.  The USB driver software for my JVC GR-DX25EK will not work on Windows 7.  The laptop recognises my camcorder but I cannot transfer video to my laptop without up-to-date USB driver software.  I have tried the JVC website without success.  The software did work on my old PC with Windows XP.  Can anyone help?

Question Info

Last updated January 16, 2019 Views 11,304 Applies to:
Hi Yorkshire lady,

In this case I would recommend you to contact the JVC support may be this software is tool old to run on Windows 7.
Normally these kind of application does get installed in copatibility modes. You may check with JVC support if using DV cable resolves this issue.

Good Luck!

Thanks and Regards:
Shekhar S - Microsoft Support.

Visit our Microsoft Answers Feedback Forum and let us know what you think.

If this post helps to resolve your issue, please click the "Mark as Answer" or "Helpful" button at the top of this message. By marking a post as Answered, or Helpful you help others find the answer faster.
Thanks and Regards,
Shekhar Sharma

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.