USB Driver cannot start

I am unable to resolve an issue with a USB Driver (USBSTOR.SYS), which cannot start. This prevents my from accessing the media card on my phone.

I am unable to get this drive to start. Error code is CODE 10. I tried upgrading the driver, reverting back to an older one and uninstalling / reinstalling, but nothing works. The driver issue is preventing me from accessing the media card on my phone. This problem appared when I got my new computer with Windows 7, previously on Windows XP I did not experince this issue.

This thread is locked. You can vote as helpful, but you cannot reply or subscribe to this thread.

Answer

John Rubdy

Hi,

I would suggest you to check for the latest windows updates including the hardware updates. Try to update the chipset drivers from the manufacturer's website or from windows updates.

You could follow the article below as well:

Description of Code 10-related errors that Device Manager generates in Windows-based computers

http://support.microsoft.com/kb/943104/

Update a driver for hardware that isn't working properly

http://windows.microsoft.com/en-us/windows7/Update-a-driver-for-hardware-that-isnt-working-properly

Automatically get recommended drivers and updates for your hardware

http://windows.microsoft.com/en-US/windows7/Automatically-get-recommended-drivers-and-updates-for-your-hardware

Hope this information is helpful. Please let us know if you require further help.

Regards

Rehman – Microsoft Support

John Rubdy
Forum Moderator | Microsoft Community