USB conflict - Windows 7 socket allocation issue

When I plug in a device into a USB socket, sometimes the mouse and keyboard freeze (both are USB devices)
I found that the flickering of the cursor in Microsoft Word was caused by that software looking for the default printer and made a PDF creator the default printer, which solved that and has reduced the freezes of keyboard and mouse.  However, after a USB printer had been used, I got the freeze up again when I plugged in a USB memory device.
I have uninstalled the USB drivers to allow Plug and Play to re-install them, but this has not solved the problem satisfactorily.
Is this a known problem in Windows 7, and are there solutions?
 

Question Info

Last updated March 26, 2019 Views 2,476 Applies to:
Answer
Answer

Hi Paul,

 

Thank you for contacting Microsoft Community and we will be happy to help you with your concern.

 

As per the description, the mouse and keyboard freezes.

 

The issue may happen due to driver conflicts.

 

Perform steps from the link mentioned below and see if it helps.

Tips for solving problems with USB devices 

 

 

Hope this information helps.    

 

 

Reply to us if you face any issues with mouse and keyboard freezes  or any other Windows Issue, and we would be glad to assist you.

 

 

Have a nice day!

 

 

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