Universal Serial Bus controllers not recognised

Re the answer below - do you mean uninstall ALL the items under Universal Serial Bus controllers.?

"Hi Galvin2401,

Since one port is working on your computer, it could be an issue with the port itself. However, Use Device Manager to disable and re-enable all the USB controllers. This lets the controllers recover the USB port from its unresponsive condition

1.    Click Start, Type  devmgmt.msc, and then click OK. Device Manager opens.

2.    Expand Universal Serial Bus controllers.

Note You might have to scroll down the list to find this item.

3.    Right-click the first USB controller under Universal Serial Bus controllers, and then click   Uninstall to remove it.

4.    Repeat step 3 for each USB controller that is listed under Universal Serial Bus controllers.

5.    Restart the computer. After the computer starts, Windows will automatically scan for hardware changes and reinstall all the USB controllers that you uninstalled.

6.    Check the USB device to see whether it is working.

If this does not help you may try to update the BIOS and chipset drivers from your computer manufacturer’s website."

 

Question Info


Last updated September 18, 2018 Views 49,047 Applies to:
Answer


<paulus69> wrote in message news:*** Email address is removed for privacy ***...

Re the answer below - do you mean uninstall ALL the items under Universal Serial Bus controllers.?

"Hi Galvin2401,

Since one port is working on your computer, it could be an issue with the port itself. However, Use Device Manager to disable and re-enable all the USB controllers. This lets the controllers recover the USB port from its unresponsive condition

1. Click Start, Type devmgmt.msc, and then clickOK. Device Manager opens.

2. Expand Universal Serial Bus controllers.

Note You might have to scroll down the list to find this item.

3. Right-click the first USB controller under Universal Serial Bus controllers, and then clickUninstall to remove it.

4. Repeat step 3 for each USB controller that is listed under Universal Serial Bus controllers.

5. Restart the computer. After the computer starts, Windows will automatically scan for hardware changes and reinstall all the USB controllers that you uninstalled.

6. Check the USB device to see whether it is working.

If this does not help you may try to update the BIOS and chipset drivers from your computer manufacturer’s website."

Yes, that's what you need to do.


SC Tom

7 people were helped by this reply

·

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.