Touchpad not working

My Samsung laptop rc512 touch pad is not working, how do I fix it?
 

Question Info


Last updated August 23, 2018 Views 6,975 Applies to:
Answer
Hi,

Try System Restore back to before that happened :

How to Do a System Restore in Windows 7
http://www.sevenforums.com/tutorials/700-system-restore.html

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Check with System maker's support, on-line documentation, and/or forums as there probably are
Hotkeys that enable and disable the touchpad functions.

Samsung - Support - click the "Computing" link
http://www.samsung.com/us/support/main/supportMain.do

Samsung - Visit Your Country Site
http://www.samsung.com/us/common/visitcountrysite.html

Settings for TouchPad are in Control Panel - Mouse (there might be several tabs with TouchPad entries)
and some have a utility that loads in Notification Area near clock on lower right.

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If needed : (make sure you have rebooted at least once if the above did not work)

Control Panel - Device Manager - Mice and Pointing Devices - Double Click on Touch Pad - Driver's Tab -
Click Update Driver (this is may not do anything as MS is far behind certifying drivers), now RIGHT CLICK
on TouchPad and UNINSTALL.

Then go to USB Controllers and UNINSTALL EVERYTHING except the category itself (all in it). REBOOT

This will refresh the TouchPad Driver and the USB Stack. This does not stop the touchpad from working.

Here is the similar procedure in XP, Windows 7 and Vista's is the same except we need to clear the specific
device if present.
http://support.microsoft.com/kb/310575

Then go to System maker's site and get the latest touchpad drivers.

Download - SAVE - go to where you put it - Right Click on - RUN AS ADMIN.

Hope this helps.

Rob Brown - Microsoft MVP <- profile - Windows Expert - Consumer : Bicycle - Mark Twain said it right.

Rob Brown - Microsoft MVP - Windows and Devices for IT 2010 - current
Windows Insider MVP 2016 - current

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