Touching the touchscreen monitor causes the cursor to appear on a different monitor in a Windows 7 multi-monitor system

There are three (3) monitors on this system. Two of them are Dell 2407WFP-HC LCD monitors and one is the Acer T230H touchscreen monitor. The Dell monitors are connected to an NVIDIA Quadro FX3500 and identify as monitors 1 and 2. The Acer monitor is connected to an NVIDIA GeForce 7600GS and identifies as monitor 3. The system is running Windows 7 Ultimate x64, with current updates. Everything works properly except for the touchscreen feature.

As instructed I used Tablet PC Setup to configure the touchscreen. In Setup, Dell monitor 2 reports incorrectly as having touch input available, and the Acer monitor 3 reports as NOT having touch input available - also incorrect.

When I touch the Acer monitor, the cursor appears on Dell monitor 2 and moves according to the motion of my finger on the Acer monitor.

 

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Last updated June 20, 2019 Views 54,208 Applies to:
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Thanks - that works!

I also discovered that I could fix the problem by declaring the touchscreen monitor to be the primary monitor.

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  1. Go to Control Panel and search for "Touch". 
  2. Click "Tablet PC Settings"
  3. Click "Setup..." to the right of "Configure your pen and touch displays"
  4. Choose "Touch Input..."
  5. Hit the "Enter" key until you see the instructions appear on your actual touch monitor.  Touch the screen and it will say something like "Hit enter to move to the next step".
You should now see your touch events (and the mouse) appear on the touch screen when you...well, touch it.

Hope that helps.

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