Check with the System maker (Motherboard Maker for custom built systems) and the Device maker
for information about drivers for Windows 7. (BIOS, low level chipset drivers, and other major device
drivers). Toshiba does have a lot of help for upgrading most models on their website, check for your
Check with Toshiba Support, their on-line drivers (to update or re-install), and their forums.
Here is a utility to help but do the above 1st.
USBDeview is a small utility that lists all USB devices that currently connected to your computer,
as well as all USB devices that you previously used. Run it Options and check the 1st three choices
to see if any are there.
This might be helpful to determine if incorrect driver is loading.
DriverView - Free - utility displays the list of all device drivers currently loaded on your system.
For each driver in the list, additional useful information is displayed: load address of the driver,
description, version, product name, company that created the driver, and more. http://www.nirsoft.net/utils/driverview.html
Hope this helps.
Rob Brown -
Microsoft MVP <- profile - Windows Expert - Consumer : Bicycle - Mark Twain said it right.
Rob Brown - Microsoft MVP - Windows and Devices for IT 2010 - current Windows Insider MVP 2016 - current