. The scan to smb seems
to work for a few days and then it does not work anymore. I have disabled UAC, firewall, antivirus, made inbound rules for SMB ports. Nothing seems to fix the problem. I am in a 'Work' type network. I'm starting to think that Windows 7 is blocking SMB ports
somehow. The error code I get on the printer is ED09C6. This error code means that either the Lan cable is faulty or that the SMB ports are being blocked. I find it really strange that it works on some computers and not others. From what I've tested, the
computers that do work eventually are not able to receive the scanned documents. All computers are identical. I hope someone can help me solve this challenging issue.
1.There is about 12 computers on the same network.
2. What I meant by 'work' type network is the type of network we have setup for all the computers. For example in Windows you can choose the network location: Home, Work, Public. I was recommended on another forum that the 'work' type network would be
the best for Scan to SMB to work properly. Today I tested to see if the computers I recently setup to scan to SMB were still working, and only one of them still allows a scanned file to appear on the shared folder. I have shared the folder and set privileges to
"Everyone" read/write. With these settings, scan to SMB still fails.
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Last updated: April 23, 2018