After upgrading my Sony Vaio VGN-SZ670N from Windows XP to Windows 7 Pro 32 bit, I cannot get bluetooth to locate and connect a bluetooth mouse. I tried all the standard methods to add the device, but with no luck. Troubleshooter and help were of no benefit to resolving the problem.
Under XP, Sony used a program called Smart Wi Connection Utility to manage bluetooth, WiFi & WWAN. They did not revise this for WIndows 7 and no longer support it. I downloaded all availablel drivers from Sony website. A device driver: Bluetooth USB Controller (ALPS/UGPZ6) was installed in the Bluetooth USB section in Device Manager. It indicates that it is working properly. I went in to MMC. Services and noted that there is a Bluetooth Support Service. It showed the status as Stopped and the Startup Type as Manual. I started the service and changed the type to Automatic.
I then hit Start\ Devices & Printers. It shows a device named UGX, which, when clicked, indicates that it is a bluetooth radio. I right-click on the device and slect the option "Bluetooth Settings." This brings up a dialog box with various options. The first option is a check box for "Allow Bluetooth devices to find this computer." The box was unchecked, so I checked it, so that it would allow the computer to discover the device. When I hit the button to Apply, it returned the following error mesage: An error occurred while Windows was saving your settings. The bluetooth device might be unplugged. The following settings were not saved......
Any solutions out there? BTW - I've tried to connect both a Toshiba Wireless BT mouse and a Microsoft Bluetooth Notebook Mouse 5000. Same results - Nada