Print driver Windows 7 HP Photosmart D110

I have been using a HP Photosmart 110 printer with my Toshiba Satellite for over 2 years with no problems. I had to do a factory restore to the computer and now the driver will not install. I have all the Microsoft updates installed. The HP disk will not run and I have downloaded the newest version and the same results. The install dies after you start the setup program it starts to extract. When it reaches 100% it just stops and nothing is done. There is no error message displayed but in the log files this appears

Faulting application name: Setup.exe_HP Installer, version: 14.0.290.0, time stamp: 0x4afe6917

Faulting module name: Setup.exe, version: 14.0.290.0, time stamp: 0x4afe6917

Exception code: 0xc0000094

Fault offset: 0x00098a2b

Faulting process id: 0x12c8

Faulting application start time: 0x01cf67c6681f8d1a

Faulting application path: C:\Users\Micky63\AppData\Local\Temp\7zS578F\Setup.exe

Faulting module path: C:\Users\Micky63\AppData\Local\Temp\7zS578F\Setup.exe

Report Id: a6ee7fdb-d3b9-11e3-a848-00266ce02c4

|
Answer
Answer

Hi Drlucker,

This issue might occur if the setup is being blocked.

Refer to the following methods and check if it helps:

Method 1: Delete temporary files.

a. Press Windows key+R, type “%temp%” (without quotes), it will open the temporary files folder, now select all the files by pressing Ctrl +A keys,

b. Press Delete key in the keyboard. Close Temp Folder.

 

Method 2: Run the application with a full administrator access token.

Refer to this link:

http://windows.microsoft.com/en-in/windows7/how-do-i-run-an-application-once-with-a-full-administrator-access-token

 

Method 3: Run the following fixit and try to install the driver.

Fix problems that programs cannot be installed or uninstalled

http://support.microsoft.com/mats/program_install_and_uninstall/en

 

Hope the information provided is useful. If the issue persists, please reply and we will be glad to help you.

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info


Last updated February 28, 2018 Views 219 Applies to: