Not able to print on Windows 7 computer using hp psc 1410 printer

Original title: hp psc 1410 all in one printer: docs are in cue, but will not print....

 

I have Windows 7.

help

Answer
Answer

I would check the status of the Print Spooler Service.

Click on the Start button and select Control Panel, Administrative Tools, Services. Locate Print Spooler in the list. Check that it has started and that the StartUp type is Automatic.

Check whether it has stopped and that just starting it does not solve the problem.

You may need to show hidden files. Type Folder Options in the search box above the Start button and select View, Advanced Settings and verify that the box before "Show hidden files and folders" is checked and "Hide protected operating system files" is unchecked. You need to scroll down to see the second item. You should also make certain that the box before "Hide extensions for known file types" is not checked.

Now access Windows Explorer and select c:\windows\system32\spool\printers. Normally this folder should be empty but there is a problem when files with “spl” and “shd” extensions stick there. Delete the files and restart your computer. This may resolve your immediate problem.

You most likely will not need what follows to fix your problem.

http://social.technet.microsoft.com/Forums/en-US/w7itprohardware/thread/2b618d54-854a-4cfd-84f5-f069aad75a9f

Print problems –Microsoft Fixit Tool
http://support.microsoft.com/mats/printing_problems/en-us

Gerry
Stourport-on-Severn, Worcestershire, England
Enquire Plan Execute

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Answer
Answer

Hi AMP_1964,

 

1. Where is the printer connected to?
2. Were there any changes made to the computer prior the issue?
 
 
Refer the steps mentioned in the following link:
 
Method 1:
Printer problems in Windows
 
Method 2:
Let us try to restart the printer services and start the dependency services.
1. Click on start.
2. Type in services.msc and hit enter.
3. Locate Print spooler service.
4. Right click on it and click on Restart.
5. Now, right click on it again and select properties.
6. Under dependencies tab, check the dependency services.
7. Start those services.
 
Method 3:
View, pause, or cancel printing
 
Hope this information helps.
Ravinath P
Forum Moderator - Multiple Forums

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Last updated February 28, 2018 Views 337 Applies to: