May 10, 2024
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Bill Smithers - LemP ✅
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Hi
That appears to be a very old device that is no longer supported by the manufacturer.
The nearest hit I could find on the Windows 7 Compatibility Center was for the following device.
Windows 7 Compatibility for Konica Minolta DiMAGE Scan Dual IV Scanner: Konica Minolta. Drivers, Updates, Downloads: http://www.microsoft.com/windows/compatibility/windows-7/en-us/Details.aspx?type=Hardware&p=Konica%20Minolta%20DiMAGE%20Scan%20Dual%20IV%20Scanner&v=Konica%20Minolta&uid=2891301&l=en-US&pf=0&pi=0&s=Dimage%20Scan%20Dual&os=64-bit
Which operating system have you been using with this device?
If it is Windows XP, you might be able to use the built-in compatibility tools to install the software/drivers to make it work.
What is program compatibility?
Make older programs run in this version of Windows
Program Compatibility Assistant: FAQ
Open the Program Compatibility troubleshooter
Regards
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