Hello experts at the Microsoft community, recently my computer has been experiencing bsod and it's getting really frustrating.
It all started on April 26th, 2014. I've been running this new computer for about 2 months and this issue suddenly came up.
Problem signature Problem Event Name: BlueScreen OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 1033
Files that help describe the problem 043014-37237-01.dmp sysdata.xml WERInternalMetadata.xml
View a temporary copy of these files Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.
Extra information about the problem BCCode: 19 BCP1: 0000000000000020 BCP2: FFFFFA80078E5C50 BCP3: FFFFFA80078E6C00 BCP4: 000000000CFBFFEF OS Version: 6_1_7601 Service Pack: 1_0 Product: 768_1
1. Ensure you have the latest video card drivers. If you are already on the latest video card drivers, uninstall and install a version or a few versions behind the latest to ensure it's not a latest driver only
issue. If you have already experimented with the latest video card driver and many previous versions, please give the beta driver for your card a try.
2. Remove and replace AVG with Microsoft Security Essentials for temporary troubleshooting purposes as it's very likely causing conflicts: