Q: Need drivers for Sony DCR-TRV19 handycam This thread is locked from future replies

Original Title:No driver for handycam


I cannot get my Samsung laptop to recognize my Sony DCR-TRV19 handycam.  Help please!


Check with Sony Support, their on-line documentation and drivers, and ask in their forums
about any known issues.

Sony DCR-TRV19 - Troubleshooting - drivers

Sony - Contacts

Sony - Drivers

Sony - Support

Sony - Forums


Also check with Samsung Support, their on-line documentation, and drivers.

Samsung - Support - click the "Laptops", "All in one", or other appropriate link

Samsung - Visit Your Country Site

Troubleshoot camera connection problems 

You probably need to reload the camera drivers and any camera control software (usually included
with the drivers and installed at the same time). 

Logon as Admin.

Control Panel - Device Manager - Imaging - write down make and model of camera - double click
on it and on driver's tab get version. Now click Update Drivers (which may not do anything as MS
is far behind certifying drivers). The RIGHT CLICK on the camera - UNINSTALL - REBOOT - this
will refresh the driver stack.

Now go to System Maker's site and download the latest camera driver and other related camera
software (if no newer get the same ones).

Download - SAVE - go to them and RIGHT CLICK - RUN AS ADMIN - reboot after each driver.

Manually look at manufacturer's sites for drivers.

Installing and updating drivers in 7 (updating drivers manually using the methods above is preferred
to ensure the latest drivers from System maker and Device makers are found)

Then leave windows updates on however stop it from loading drivers which are often older than the
ones you have installed. If Updates suggests a driver then HIDE it and look manually to see if their
really is a newer one (at both system maker and device maker's sites).

Stop Windows 7 from Automatically Installing Device Drivers

How To Disable Automatic Driver Installation In Windows 7 / Vista

Disable Windows Update Device Driver Search Prompt In Windows 7 / Vista (for Professional,
Ultimate, and Enterprise)

Hope this helps.

Rob Brown - Microsoft MVP <- profile - Windows Expert - Consumer : Bicycle <- Mark Twain said it right!

Rob Brown - Microsoft MVP - Windows and Devices for IT 2010 - current
Windows Insider MVP 2016 - current

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Question Info

Views: 1,261 Last updated: February 28, 2018 Applies to: