my Lifecam vx-800 (model 1407) has changed name into Vimicro USB 2.0 Pc Camera (Venus) and it doesn't work anymore

hi,

some days ago i was trying to use a software to record the screen, but i noticed that it wasn't showing my webcam (Lifecam VX-800) as a record input like usually...i went to check in the devices manager and my webcam was no longer shown as a lifecam, but as a Vimicro USB 2.0 Pc Camera (Venus)...i tried updating drivers and reinstalling lifecam software...but on the vx-800 page there's no link to the drivers and it doesn't work with reinstalling.

the device is recognized by the pc, but with the wrong name and i can't use it as a "microphone" like i did before.

Please help me

Marco

Answer
Answer

Hello Marco,

Thank you for posting your question on Microsoft community forum.

I would like to know some information about the issue so that we could help you better.

Have you made any hardware or software changes to your computer?

I appreciate your efforts towards resolving the issue.

I would suggest you to try following methods and check if it helps.

Method 1:
Run Hardware and Devices troubleshooter and check.
Refer:
Open the Hardware and Devices troubleshooter
http://windows.microsoft.com/en-us/windows7/Open-the-Hardware-and-Devices-troubleshooter

If it does not help, then use method 2.

Method 2:
Please use suggestions provided in this Microsoft knowledge based article and check the issue.
Refer:
Troubleshoot failures to find new LifeCam hardware
http://support.microsoft.com/kb/929087

Note: Serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
http://windows.microsoft.com/en-us/windows/back-up-registry


Also see:
Troubleshooting: Webcams
http://www.microsoft.com/hardware/en-in/help/support/troubleshooting/webcam/lifecam-setup


I hope this information helps.

Please do let us know if you need any further assistance.

Thank you

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Last updated January 11, 2021 Views 3,327 Applies to: