My computer has suddenly started getting blue screen errors

Original Title:  Please help - Blue Screens of Death :(

Hey all.


So, I've had my PC for over a year and i've had no problems at all until very recently. About a week ago I started getting errors when I was gaming saying something very similar to "A display driver has stopped responding and has recovered" when this happened my screen would go fuzzy for half a second and then go completely black for 3-5 seconds and then I would receive the error message, and this happened multiple times, nearly every day, until 3 days ago when I updated my graphics card drivers to the latest version.


My PC had no errors after installing the new drivers until yesterday I had 3 "Blue Screens of Death" in one day. One of the error messages displayed on the blue screen was "System_Service_Exception", another was "Page_Fault_In_Non_Paged_Area", and unfortunately I missed the details of the other one. I have a mini dump file automatically saved to my drive, but I am unsure how to read the details or upload it, so can anyone advise on that?


I have included all the details I think will be useful about my PC below.


The link below shows my PC's default specifications, however I updated my graphics card to an XFX ATI Radeon HD 6870 1GB and my Power

Supply Unit to an OCZ Stealth XStream 2 600W for better gaming.


http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c02557459&lang=en&cc=us&contentType=SupportFAQ&prodSeriesId=4162263&prodTypeId=12454

Operating System: Windows 7 Home Premium 64-bit

Thanks in advance for any help
 

Question Info


Last updated August 28, 2018 Views 1,431 Applies to:
Answer

"It's not a true crash, in the sense that the bluescreen was initiated only because the combination of video driver and video hardware was being unresponsive, and not because of any synchronous processing exception".

Since Vista, the "Timeout Detection and Recovery" (TDR) components of the OS video subsystem have been capable of doing some truly impressive things to try to recover from issues which would have caused earlier OSs like XP to crash.

As a last resort, the TDR subsystem sends the video driver a "please restart yourself now!" command and waits a few seconds.

If there's no response, the OS concludes that the video driver/hardware combo has truly collapsed in a heap, and it fires off that stop 0x116 BSOD.

If playing with video driver versions hasn't helped, make sure the box is not overheating.

Try removing a side panel and aiming a big mains fan straight at the motherboard and GPU.

Run it like that for a few hours or days - long enough to ascertain whether cooler temperatures make a difference.

If so, it might be as simple as dust buildup and subsequently inadequate cooling.

I would download cpu-z and gpu-z (both free) and keep an eye on the video temps Let us know if you need help


 http://www.sevenforums.com/crash-lockup-debug-how/63320-stop-0x116-video_tdr_error-troubleshooting.html
Cat herder
Windows Insider MVP
MVP-Windows and Devices for IT
http://www.zigzag3143.com/

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