• July 17, 2017
    Announcement: New site design for Microsoft Community

    In July, Microsoft will roll out the first of ongoing site improvements aimed to modernize Microsoft Community and help customers get the most out of their community experience.

    • During the roll out period, you may see the old or new site design depending on your location

    • We expect the roll out to finish by 31 July

    Note: Past private message conversations will not move to the new site design. Please save any private messages you would like to keep.

     Learn more about the upcoming site improvements in this thread.

    Thank you for being part of Microsoft Community!


MS Bluetooth mouse 3600 on Windows 7

A M Wessell asked on
Need Windows 7 driver for a

Bluetooth® Mobile Mouse 3600

Part #: PN7-00001

MS has one but, wanted $150.00 for the service contract for the driver

107 people had this question

Abuse history

Most Helpful Reply
BTEH123 replied on

I had the same issue. Did not realise there is no Windows 7 driver for this bluetooth mouse 3600. Couldn't detect the mouse despite updating to the latest bluetooth driver from my laptop manufacturer. It detected as a bluetooth mouse and the connection was lost after shutting down the laptop and I had to remove the device and add a new bluetooth device everytime.

As my bluetooth module is part of my Intel wifi card, I deleted both the drivers for wifi and bluetooth. Downloaded the latest drivers from Intel and reinstalled driver. This time round, the bluetooth mouse was detected as a bluetooth low energy HID compliant mouse or something equivalent. Basically the mouse must be detected as a bluetooth 4 device. Thereafter I had no more issues connecting the mouse even after shutting down and restarting my laptop. Hope this helps.

50 people found this helpful

Abuse history