Question

Q: Microsoft Wireless Comfort Keyboard 4000 not recognized on new Windows 7 64 bit computer.

Microsoft Wireless Comfort Keyboard 4000 not recognized on new Windows 7 64 bit computer. The computer thinks I have a wired model 600 keyboard. I tried installing the IntelliType 8.2 64-bit for Windows 7 driver but it just tells me I already have a newer driver installed and will not let me install it. Are there ANY specific drivers for this keyboard. I love the keyboard but I cannot customize any of the special keys.

Answer

A:

Hi Tom,

 

Refer to these links and check if it fixes the issue:

"Troubleshoot installing Intellipoint, IntelliType, or LifeCam software"

http://support.microsoft.com/kb/953691/en-us

 

"Troubleshooting: Keyboards"

http://www.microsoft.com/hardware/en-us/help/support/troubleshooting/keyboard/wireless-bluetooth

 

Please let us know about the status of this issue.

 

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Sorry this didn't help.



 
Question Info

Views: 1,712 Last updated: July 3, 2018 Applies to: