I initially did get my Bluetooth Mouse 5000 to connect to my Sony Vaio VGN FW495J running latest version of Win 7 64-bit Home Premium. But ' "something happened" (how and why I have no idea) and now it won't work. I've checked Services and Windows Bluetooth Service and Bluetooth Support Service are Both running (and I also shut them down and recyled them just to double-check), and reconfigured Windows Bluetooth Support Service to use the Local System Account (and B-T-W: according to Microsoft, that change is supposed to make the "Bluetooth Devices" option show up under "Control Panel", but it does NOT do that: I have NO "Bluetooth Devices" option Anywhere - I originally got the system to recognize the Mouse from the "Devices and Printers" panel).
I've also checked the Mouse and verified that the batteries are good (the green light shows) and tried to "re-pair" by pressing the Bluetooth button on the right side of the underneath of the mouse (and confirmed that the light blinked on and off red and green), but I still can't get it to pair.
So I tried to delete the "BLuetooth Notebook Mouse 5000" icon in Control Panel Devices and Printerrs and found an option to "Remove Device" - except it didn't actually remove the icon; instead once I hit that it simply eliminated the "Remove Device" option from the left-click pulldown menu. And I'v also tried to "Add Device" but I get no New device option to add.
So what gives? Anyone with any ideas of how to resolve this problem? I suppose if I could at least eliminate the existing Bluetooth Mouse device in Devices & Printers then I could start over from scratch and "Add Device" again to allow the Laptop to find the Mouse and re-add it once again, so if anyone can help me do that, this will be a good first start -